RSS Updates

12

Jan

24

Domain Price Increase For Domain Resellers

Just a quick post to let you know that Verisign once again raised the prices for all TLDs they control and in turn Enom also raised their prices for ALL TLDs by $0.50. As the profit margin on reseller sales is so small we have no choice but to pass this increase along to our Domain Resellers. All TLDs have been increased by $0.50. The reseller tier is now $9.95 for .com, .net and .org.

We have not raised prices on retail domains which remain at $12.95/yr.

12

Jan

19

Epic Fraud Attempt – from Charlie Sheen!

This is too good not to share. :-D

We received an order today that got flagged by our anti-fraud system. The order was from “James Shropshire” and domain “free4k54ca.com”. We did our usual follow-up which asks the client to send in a scanned copy of a photo ID. We received a response from “quai vat san”:

Hi,
Thank for rour email, this is my scanned driver license
I hope my account will be active soon
Thanks,

And the ID:

11

Dec

22

Merry Christmas from HostNexus

On behalf of all the staff here at HostNexus I’d like to wish all our clients a most Merry Christmas and wish you all the very best for 2012. It’s been a crazy year all over the world and one can only hope that 2012 brings stability, peace and stability to this fragile planet and all who dwell here. Best of luck in 2012 – let’s hope the Mayans are wrong.

Christmas

11

Dec

8

Cloud Hosting Coming Soon!

Greetings,

Throughout 2011 many clients have asked us if we’ll be offering Cloud Hosting at some point and now I can finally say “Yes”, and very soon too. We’ll be doing Cloud Hosting on a new brand called AtomicVPS (http://www.atomicvps.com) but the same team will be behind it with me at the helm. We’ll be running the first cloud out of the New Jersey facility but I hope to add systems in the UK and possibly even Australia at some point in 2012. At the moment I just have a blog up on AtomicVPS and I’ve been posting regular updates there and blogging about my vision for the new brand. Read the rest of this entry »

11

Oct

7

Please Help Us To Help Your Email

On shared hosting servers we have hundreds of domains and thousands of mail users using a single server. And all these domains and users send email out on one IP. Everyone on a server has a joint responsibilty to keep their server’s IP off email blacklists! Every week we receive complaints that some server’s IP has been blacklisted by AOL or some other provider and we can easily fix the issue by changing the IP or asking to be whitelist but this works only until the next time.

So why do servers send spam and get blacklisted? Back in the old days the big problem was formmail. While these do still present problems their are two main reasons these days:

1) Email boxes get hacked and mail is sent. This does not mean that a hacker is physically trying to hack into your mailbox, connects via Outlook or Webmail, reads your mail and then sends a million emails. It is all done automatically by spambots that crawl the web. They find a domain and then run a username and password script against it so if you have a mailbox caled “info” with password “123456″ then you WILL get hacked. You may never know about it but a spambot will connect to the server with your credentials and send spam. You might receive some mail failures from messages you didn’t send which would indicate this might have happened (but you can also get failures from mail sent to look as though it came from your domain but wasn’t sent from our server which is called “spoofing”) or the spambot can simply blackhole the Reply To field so you’d never know if this has happened.

SOLUTION: Use a password that does not exist in a dictionary and is at least a combination of letters and numbers. The more complex the characters, the harder it is to hack. If you are a reseller or simply have other people using mail on your domains please tell them to use better passwords.

2) Popular software like WordPress or OSCommerce or any freeware PHP script will always be targeted by spammers because they are so widely used. The programmers that make such software constantly update their code not just to add new features but because a spammer has found a new way to exploit their code and hack a server or mail function. If you use some popular PHP script you absolutely MUST keep it updated. If the software provider releases an update you should upgrade as soon as possible.

Please help us to keep mail flowing!

11

Aug

26

Hurricane Irene May Hit Data Center

As you may know, Hurricane Irene, the first Hurricane to threaten the North East in quite a few years, is currently projected to produce 100mph winds at our Clifton (NJ) facility at some point this weekend. Irene has the otential to be a serious and multi-hazard threat for the major metropolitan areas of the Mid-Atlantic and Northeast. This hurricane has the potential to produce flooding rains, high winds, downed trees (on houses, cars, power lines) and widespread power outages. We have taken all of the necessary precautions to prepare for this and any disaster. The generators have been tested and fuel levels have been verified. Backup fuel has been secured and moved to a safe site, close to the data center, in the event of extended power interruption. Arangements have been made to make sure extra staff are available on site and we have additional staff local to the facility on standby if needed. We have also verified all outdoor equipment is secure and the roof is free of any debris that could potentially get picked up by the wind.

We are confident in the data center’s preparations and our ability to provide you the outstanding service you have come to expect from us, even in the event of a major natural disaster.

11

Mar

31

Discontinuing Nameservers

We are discontinuing a few old nameservers on our Linux servers. Basically all the “control-access.com” nameservers are being discontinued and you need to make sure you are using the “dns-shield.com” nameservers.

========================
ARIES

ns11.dns-shield.com
ns12.dns-shield.com

DISCONTINUING
ns.control-access6.com
ns2.control-access6.com
ns.control-access10.com
ns2.control-access10.com

========================
TAURUS

ns13.dns-shield.com
ns14.dns-shield.com

DISCONTINUING
ns.control-access3.com
ns2.control-access3.com
ns.control-access12.com
ns2.control-access12.com

========================
CANCER

ns15.dns-shield.com
ns16.dns-shield.com

DISCONTINUING
ns.control-access4.com
ns2.control-access4.com
ns.control-access16.com
ns2.control-access16.com

========================
LEO

ns17.dns-shield.com
ns18.dns-shield.com

DISCONTINUING
ns.control-access.com
ns2.control-access.com
ns.control-access14.com
ns2.control-access14.com

========================
VIRGO

ns19.dns-shield.com
ns20.dns-shield.com

DISCONTINUING
ns.control-access2.com
ns2.control-access2.com
ns.control-access11.com
ns2.control-access11.com

========================
BETA

ns23.dns-shield.com
ns24.dns-shield.com

DISCONTINUING
ns.control-access7.com
ns2.control-access7.com
ns.hostnexus7.com
ns2.hostnexus7.com

========================
ZETA

ns25.dns-shield.com
ns26.dns-shield.com

DISCONTINUING
ns.control-access5.com
ns2.control-access5.com

========================
THETA

ns27.dns-shield.com
ns28.dns-shield.com

DISCONTINUING
ns.control-access9.com
ns2.control-access9.com

========================
OMIKRON

ns29.dns-shield.com
ns30.dns-shield.com

DISCONTINUING
ns.control-access8.com
ns2.control-access8.com

========================

We are just letting these domains expire over the next year with the first domains expiring end of May so please make sure you change nameservers within 2 months to avoid any issues.

11

Mar

28

Speeding Up Your SQL Server Connections

At HostNexus we have 3 SQL servers plugged into our Windows servers. Two are SQL 2005 (SQL1 and SQL2) and we have one SQL 2008 server (SQL3). I’m sure most people connect to their SQL server via the public IP or “sql.yourdomain.com” and connecting in this way sends your SQL traffic over the public network switch. We also have a secondary network on all our shared servers and this means you can connect to your SQL Server via the private network IP which will significantly improve your SQL performance in terms of response speed. Here is a list of the SQL servers and their private IPs:

SQL1 (2005) – 192.168.4.15
SQL2 (2005) – 192.168.4.16
SQL3 (2008) – 192.168.4.11

Simply edit your MSSQL connection scripts with the private IP of your SQL server and reap the benefits. :)

11

Feb

24

Domain Reseller Pricing

In October 2010 I posted in our newsletter and on our forum about the latest price increase from Verisign for .com and other TLDs they control. At the time I did a bulk price update of all Domain Resellers but it seems quite a few resellers didn’t receive the updated pricing. Our pricing for Domain Resellers has been $9.45/yr and .com, .net, .org, .info domains since October as is published on our website.

11

Feb

10

CFMAIL Changes

Greetings,

We are seeing an increasing amount of spam being sent by Coldfusion scripts which is due to us not enforcing SMTP Auth in CF – this has to change or our servers will get continually blacklisted. This is a very simple change though!

To enable SMTP Authentication you need to :

1. Create a valid email on your domain. But for domains that have a different MX server you will need to connect to that MX mail server).
2. Change the CF code in the CFMAIL tag to include the username and password of the valid mailbox as outlined here:

Abobe CF MAIL Documentation

Simple example :

<cfmail subject = "Contact"
   from = "test@localdomain.com"
   to = "test1@remotedomain.com"
   server = "localhost"
   username = "test@localdomain.com"
   password = "mailboxpassword" >
</cfmail>

We will start enforcing CF to authenticate against a valid mailbox from Monday 13th February so please make sure you have fixed your code by then. If you make alterations and find you are having issues with sending mail please let Technical Support know and we’ll look at your code and assist.

Many thanks.

Laurence
HN Support