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Cannot connect to database

This error will occur within a web application when any of the following conditions are met: The database username is incorrect; The database password is incorrect; The database name is incorrect; The database location is...

Files fail FTP transfer

When uploading many files at once (a CMS, for example), it is not uncommon for a few of the files to fail the FTP transfer. This will often happen if there are many FTP connections going to your server. If a transfer fails, simply...

I can't login to cPanel

Ensure that caps lock is off, and that you are completely sure what your cPanel password is. If too many failed login attempts are made, you will be locked out of the system for 10 minutes. If you try to login during the 10 minute...

I'm receiving a blank page

If your website or web application is displaying nothing but a blank, white page, then chances are your software requires a plugin that is not currently installed on your server. The best way to do this is to check your error log, which...

My FTP client says too many connections

The server will often reject a new FTP connection if too many are open for any given account. If you've been uploading a large number of files and now receive this error, try closing the FTP application and restarting it. This should do...

My webpage is displaying ads

If your website is not pulling up and is instead showing advertisements, the most likely cause is that your domain name expired and the registrar has placed the ads there. If the domain recently expired, it can probably be recovered by...

My website is running slow

If you are using a forum or content management system, make sure that caching is enabled. Caching will greatly reduce the number of requests your account has to make to the server, therefore greatly increasing its speed. You can also...

PHP failed to include file: File Not Found

The PHP include() File Not Found error will occur when a .php file attempts to include another file that either does not exist, or was incorrectly referenced from within the PHP include statement. Ensure that the file exists and that the...

Page is displaying 404 Page Not Found error

The 404 Page Not Found error means that the user requested a page on the server that does not exist. This is commonly caused by mistyped URLs, but can also be the result of a file being moved or permanently deleted from the server. If...

Page says function not found, but the page exists

If your web application uses a function found in a particular file, but the application says that the function does not exist, then the file was probably corrupted during the upload process, or during the download process from the...