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Benefits of this system
The trouble ticket system has formidable capabilities.....
Easy
to use customer interface
Number
of open tickets is reported
New
tickets have a unique ID number
Keep
track of the progress of open tickets at all times
Answered
tickets are stored for easy reference in the future
Open
and closed tickets can be viewed
Can
'modify' an open ticket at anytime
System
account information can be updated at any time
Complete
implementaion of emails notification
Password
reminder
Answer
ratings
And much more!
The system requires that you sign up first
to get your username and password. You can access the sign
up form here.
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