We provide a very easy to use ticketing system (HelpDesk) to ensure you receive fast and trackable support. You can also email the Support and Accounts departments and it will automatically create a ticket in the system.
Our control panel software has such a vast array of functions
and features that we have developed a unique graphical manual to show you how to use and
also explain in detail.
Our Knowledgebase contains hundreds of pages of tutorials on how to use various hosting features. From CGI to CSS, Meta Tags to MySQL, it's liklely the most extensive in the industry. Our repository of Flash tutorials covers control panel and FTP tasks. So, help yourself at NexusPortal!
Our technicians are on hand 24/7 to handle your
support queries via our HelpDesk. We also provide live assistance via Chat and
Phone and we even have a series of emergency pagers!
Need to change your billing information or hosting plan? Need help with renewing or cancelling your hosting account? HostNexus has account specialists waiting to assist you with all account related issues.
Check our server monitor if you think your server is having difficulties. Our script at NexusPortal monitors all the servers main services and displays uptimes for the last 3 months.
NexusPortal is very active community where HostNexus clients can interact and help each out. HostNexus staff are also highly active on the forum and the answer to your questions is usually available via a quick search. We encourage all HostNexus members to join in!
We don't link to resources - we provide them! A vast array of tools await you in our resource section. Generate meta tags, check link popularity, generate passwords, create webmail login skins, study SEO and funnel traffic to your site or download scripts and so much more.
