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Terms of Service
When using the Service provided by HostNexus, defined below in Section 1.1,
you agree to be bound by all of the following terms (the "Terms of Service")
within this Agreement.
HostNexus reserves the right to alter, ammend or modify any provision of this
Terms of Service Agreement at any time with or without prior notice to you.
This Agreement is effective from your acceptance thereof, which is indicated
by the establishment of your account. If you are a current HostNexus client when
this Agreement is activated, your continued use of the Service constitutes your
acceptance of this Agreement.
1. Service
1.1. HostNexus provides Website Hosting services, including, but not limited to,
Diskspace for File Storage; FTP Access for uploading and downloading files to and
from your assigned account.
1.2. Any means of identification assigned to you by HostNexus (including username
and IP address) will remain the property of HostNexus. HostNexus reserves the right
to alter or replace these forms of identification at any time.
1.3. HostNexus makes no guarantees as to the continuous availability of the Service
or any specific feature of the Service. HostNexus reserves the right to discontinue
and/or change the Service or any of its features at any time with or without notice.
2. Registration Requirements
2.1. In consideration of the Use of the Service, outlined below in Section 3, Client
certifies to HostNexus that he/she is not a minor. By accepting this Agreement, you
represent that you are at least 18 years of age.
2.2. You agree to provide HostNexus with accurate, complete and up-to-date billing
information, including your legal name, electronic mail (e-mail) address, home address,
and telephone number. All changes to this information must be reported to HostNexus
within 30 days of the change.
2.3. By accepting this Agreement, you agree that you are responsible for all charges
posted to your account until you close the account as specified in Section 11. If any
information provided by you is inaccurate, not current or incomplete, HostNexus retains
the right to suspend or terminate your account.
3. Use of the Service
3.1. You, and those you authorize, are the only individuals who are authorized to access
the Service through your account. You must ensure that all authorized users on behalf of
your account comply with this Agreement.
3.2. You are responsible for maintaining the confidentiality of passwords used by
yourself or any authorized user for your account.
3.3. You will not use the Service or permit others to use the Service through your
account in any way that violates any law or regulation; subjects HostNexus to liability;
or is in any violation of the HostNexus Terms of Service Agreement.
4. User Conduct
4.1. You agree to be solely responsible for the content of your transmissions through
the Service. You acknowledge that HostNexus simply acts as a passive conduit for the
distribution and transmission of data.
4.2. You may now resell multi hosted accounts.
4.3. You agree that your use of the Service is subject to all applicable local,
state, national and international laws and regulations. Furthermore, you agree that
you recognize that violation of any such laws, rules and regulations shall be cause
for immediate termination, without notice, of your account at the sole discretion
of HostNexus.
5. Unacceptable Use of Service
5.1. Illegality in any form, including, but not limited to, activities such as
unauthorized distribution or copying of copyrighted software; violation of U.S.
or International export restrictions; harassment; fraud; drug dealing; intentionally
inflicting emotional distress; violating trademarks; copyrights; and other intellectual
property rights.
5.2. We reserve the right to remove permission to access the Service if we
suspect security violation attempts involving your account, whether directly
deliberately caused by you or not.
5.3. Spamming, to send unsolicited commercial email or newsgroup posts, from
the server or involving your domain.
5.4. Mail bombing, sending of large files or emails to other users against
the request of an Internet user, whether or not our servers are used.
5.5. Violations of system or network security is prohibited, and may result
in criminal and civil liability. Examples include, but are not limited to, the
following: Unauthorized access, use, probe, or scan of a systems security or
authentication measures, data or traffic. Interference with service to any user,
host or network including, without limitation, mail bombing, flooding, deliberate
attempts to overload a system and broadcast attacks.
5.6. The use of programs that consume an excessive amount of CPU run time
or Random Access Memory (RAM) on the server.
5.7. Unacceptable site content, links, storage and/or distribution including,
but not limited to, pirated software or programs which are intended or used for
security violation purposes ("cracking software"); "Warez Sites"; "IRC Bots";
pornography; nudity; sexually explicit or offensive material; and defamatory,
scandalous, or private information about a person without their consent.
ALL FORMS OF 'UNACCEPTABLE USE OF SERVICE' ARE STRICTLY FORBIDDEN. EVIDENCE OF
SUCH MATERIAL WILL BE CAUSE FOR IMMEDIATE TERMINATION OF SERVICE. HOSTNEXUS WILL
BE THE SOLE ARBITERS AS TO WHAT CONSTITUTES A VIOLATION OF THIS PROVISION. HOSTNEXUS
WILL NOTIFY THE APPROPRIATE LAW ENFORCEMENT DEPARTMENT IF SUCH VIOLATION IS A
CRIMINAL OFFENSE.
6. Fees
6.1. Setup fees 'where applicable) are non-refundable. HostNexus does not issue
refunds for fees paid in advance or for fees and/or payment made towards your
account after the first 15 days of Service.
6.2. Current pricing for HostNexus services may be obtained by sending an email
to: accounts@hostnexus.com. HostNexus reserves the right to change prices,
rates and/or institute new charges/fees at any time upon 30 days prior notice.
6.3. A service charge, up to the maximum allowed by the state you reside in,
will be assessed to your account for each check that is returned to HostNexus
for insufficient funds.
6.4. Payment must be made towards your account on its assigned due date. If
your account is delinquent, your account may be suspended or terminated at the
sole discretion of HostNexus. HostNexus may, at its sole discretion, charge a
fee of US.00 or greater to reinstate a suspended account.
IF YOUR ACCOUNT INCURS CHARGES WHICH ARE DENIED BY YOUR FINANCIAL INSTITUTION,
HOSTNEXUS RESERVES THE RIGHT TO RE-BILL FOR THOSE CHARGES, REGARDLESS OF YOUR
ACCOUNT STATUS.
HostNexus may, at its sole discretion, charge a fee of US.00 or greater to
reinstate a suspended account.
6.5. If you believe that HostNexus has billed you in error, you must contact
the Billing Department within 30 days of the invoice or transaction date of the
charge. Refunds or adjustments will not be given for any charges billed in error
which are more than 30 days old.
You are responsible for keeping yor email address up to date in the EDIT field in
your Plesk control panel. You may also email this change of address to accounts@hostnexus.com
if you would like a diffent email address shown in Plesk.
7. Discaimer of Warranties
7.1. You assume full responsibility and risk for use of the Service by you and
your authorized users. The Service is provided on an "as is" and "as available"
basis. HostNexus does not warrant that the Service will be uninterrupted or
error-free. HostNexus makes no express or implied warranties, representations
or endorsements including, but not limited to, warranties of title, non-infringement
or implied warranties of service or fitness for a particular purpose regarding
all information or service provided through HostNexus. No advice or information
given by HostNexus, its employees, affiliates or contractors shall create a warranty.
7.2. HostNexus shall not be liable for any costs or damages arising directly
or indirectly from use of the Service. It is soley your responsibility to evaluate
the accuracy, quality, completeness, and usefullness of all opinions, advice,
services, and other information provided through the Service.
8. User Remedies
8.1. If you are dissatisfied with the Service or any of its terms, conditions,
rules, policies, guidelines, or practices, your sole and exclusive remedy is
to terminate this Agreement and discontinue using the Service by closing your
account by one of the methods outlined in Section 11.
8.2. Under no circumstances shall HostNexus, its employees, affiliates or
contractors be liable for any direct, indirect, incidental, special, punitive,
or consequential damages that result in any way from any: use of your account
or the Service or your inability to use the Service; your reliance on or use
of information, services or merchandise provided on or through the Service or
that result from mistakes, ommissions, interruptions, deletion of files, errors,
defects, delays in operation or transmission, or any failure of performance.
9. Idemnity
You agree to defend, indemnify, and hold HostNexus and its affiliates harmless
from any and all liabilities, costs, and expenses, including reasonable attorneys'
fees, related to or arising from: any violation of this Agreement by you or those
who access this Service through your account; the use of the Service or the Internet
in general; and the placement or transmission of any message, information, software,
or other materials on the Internet by you or by those who have access to the Service
through your account.
10. Termination of Agreement
10.1. You may terminate this Agreement by using the methods outlined in Section 11
of this Agreement. Your termination will only be complete upon your receipt of
a confirmation number from HostNexus. You will recieve this confirmation number
either via Electronic Mail. Charges to your account will stop accruing the day
you recieve your confirmation number. HostNexus will not issue refunds for fees
paid in advanced or for accounts that have been activated passed the 30 Day Money
Back Guarantee mark.
10.2. HostNexus may terminate this Agreement at any time without cause upon
30 days prior notice; or; immediately if you or any person who has access to the
Service through your account, commit a material breach of this Agreement including,
but not limited to, a breach of any obligation imposed under Sections 2, 3, 4, 5 or
6 or if you fail to pay any charges within 7 days of the date they accrue.
10.3. Upon termination of this Agreement, all rights granted to you or your
authorized users under this Agreement shall immediately cease and terminate.
10.4. Termination from this Agreement does not release you from the obligation
to pay all accrued charges under this Agreement.
10.5. Sections 6, 7, 8, 9, and 11 shall survive termination of this Agreement,
HostNexus retains the right to enforce these provisions regardless of account status.
11. Closing an Account
11.1. You may close your account by sending an email to accounts@hostnexus.com.
The request must meet the following criteria:
Include your account information (domain name, username, IP address, server name and password)
Reference your Order/Authorization Number you recieved with your first reciept
of payment. Failure to enforce strict performance of any provision of this Agreement
shall not be construed as a waiver. More info on Billing FAQ available
here.
Requests to cancel accounts or the termination of your payment plan at HostNexus
will result in the IMMEDIATE deactivation of your account. In a case where a client has
ceased a billing cycle, the account will be deactivated upon investigation by the Accounts department.
12. Closing a Dedicated Server Account
12.1. You may close your dedicated server account by folllowing the terms laid out in section 11.
12.2. The closure of a Dedicated server account requires 2 weeks notice. Notice must be given
within 2 weeks of account payment.
This Agreement shall be governed by and construed in accordance with the laws
of the State of Victoria, Australia, without regard to its conflicts of law
provisions. You consent to the personal jurisdiction of the federal and state
courts having jurisdiction for Melboune, Australia, with respect to all disputes
arising out of this Agreement, your use of the Service or otherwise between you
and HostNexus. Any cause of action you may have with respect to the Service must
be commenced within six (6) months after the claim or cause of action arises or
such claim or cause of action is barred.
Acceptable Use Policy
Use and Misuse of the Services
All complaints of abuse, violation and misuse of the Services, whether
described in this section or otherwise, shall be investigated promptly.
If you are not sure if your actions will be an abuse, violation
or misuse, then please contact abuse@hostnexus.com. You are responsible
for all use of your website, with or without your knowledge or consent.
You agree to use the Services only for lawful purposes, in compliance
with all applicable laws. Illegality includes, but is not limited
to: Drug dealing; Attempting without authorization to access a computer
system; Pirating (distributing copyrighted material in violation
of copyright law, specifically MP3s, MPEGs, ROMs, and ROM emulators);
Gambling; Schemes to defraud; Trafficking in obscene material; Sending
a message or having content that is obscene, lewd, lascivious, filthy,
or indecent with intent to annoy, abuse, threaten, or harass another
person; Threatening bodily harm or damage to individuals or groups;
Violating U.S. export restrictions; stalking; or violating other
state or federal law, such as the Electronic Communications Privacy
Act, the Computer Fraud and Abuse Act, or the Economic Espionage
Act. Linking to illegal material is also prohibited.
When HostNexus.com becomes aware of possible violations of this
Agreement, HostNexus.com may initiate an investigation that may
include gathering information from you and the complaining party,
if any, and examination of material on HostNexus.com's servers.
HostNexus.com, in its sole discretion, will determine what action
will be taken in response to a violation on a case-by-case basis.
Violations of this Agreement could subject you to criminal or civil
liability.
BY ACCEPTING THIS AGREEMENT, YOU AGREE TO WAIVE AND HOLD HOSTNEXUS.COM
HARMLESS FROM ANY CLAIMS RELATING TO ANY ACTION TAKEN BY HOSTNEXUS.COM
AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT
OR AS A RESULT OF ITS CONCLUSION THAT A VIOLATION OF THIS AGREEMENT
HAS OCCURRED. THIS MEANS THAT YOU CANNOT SUE OR RECOVER ANY DAMAGES
WHATSOEVER FROM HOSTNEXUS.COM AS A RESULT OF HOSTNEXUS.COM'S DECISION
TO: REMOVE MATERIAL FROM ITS SERVERS, WARN YOU, SUSPEND OR TERMINATE
YOUR ACCOUNT, OR TAKE ANY OTHER ACTION DURING THE INVESTIGATION
OF A SUSPECTED VIOLATION OR AS A RESULT OF HOSTNEXUS.COM CONCLUSION
THAT A VIOLATION HAS OCCURRED. THIS WAIVER APPLIES TO ALL VIOLATIONS
DESCRIBED IN THIS AGREEMENT.
Use and Misuse of Materials
Materials in the public domain (e.g., images, text, and programs)
may be downloaded or uploaded using the Services. You may also re-distribute
materials in the public domain. You assume all risks regarding the
determination of whether the material is in the public domain.
You are prohibited from storing, distributing or transmitting any
unlawful material through the Services. Examples of unlawful material
include, but are not limited to, threats of physical harm, child
pornography, and copyrighted, trademarked and other proprietary
material used without proper authorization. Pornography and sex-related
merchandising, or links to such material, even if legal, are not
acceptable uses of HostNexus.com's servers. You may not post, upload
or otherwise distribute copyrighted material on HostNexus.com's
servers without the consent of the copyright holder.
Unacceptable uses of website content also include the presence
of the following programs or the activities associated with them,
regardless of whether or not any actual intrusion results in the
corruption or loss of data: Server broadcast messages or any message
sent on an intrusive basis to any directly or indirectly attached
network; Attempts to circumvent any user authentication or security
of host, network, or account; Accessing data not intended for user;
probing the security of any network; Spawning dozens of processes;
Port scans, ping floods, packet spoofing, and forging router information;
Denial of service attacks, sniffers, flooding, spoofing, ping bombing,
smurfs, winnuke, land and teardrop; Promulgation of viruses; and
IRC bots, such as eggdrop or BitchX.
HostNexus.com supports free speech on the Internet and will not
suspend or cancel your account simply because it disagrees with
your views expressed at your website. However, examples of unacceptable
activities include posting private information about a person without
his or her consent, defaming a person or business, and knowingly
making available code that will have a deleterious effect on third-party
computers. Where there are allegations that your on-line activity
has violated the legal rights of a third party, HostNexus.com will
not substitute itself for a court of law in deciding tort claims
raised by the third party.
Email Use
Unacceptable affronts to netiquette and unacceptable activities
include, but are not limited to, the following: Spamming (sending
unsolicited advertising to those with which you have no existing
business relationship and posting off-topic advertising in newsgroups);
Spoofing (using a return email address that is not the valid reply
address of the sender or sending an email message that does not
contain enough information to enable the recipient to identify you);
Passive spamming (promoting a website hosted by HostNexus.com by
spamming from some other source); trolling (posting controversial
messages in newsgroups to generate responses); Mailbombing (inundating
a user with email without any serious intent to correspond or sending
large or multiple files to a user); Generating a higher volume of
outgoing mail than a normal user (over 10% of available system resources);
Propagating chain letters; and subscribing someone else to an electronic
mailing list without that person's permission. A message is considered
unsolicited if it is posted in violation of a newsgroup charter
or sent to a recipient who has not requested the message. Making
an email address available to the public does not constitute a request
to receive messages. Distribution of mass emailing programs is also
prohibited. All recipients on a mailing list must have personally
subscribed. Mailing lists may not be used to distribute unsolicited
email. If you are repeatedly mailbombed or attract such behavior,
the Services will be terminated.
You should not send email to any user who does not wish to receive
it, either at HostNexus.com or elsewhere. HostNexus.com recognizes
that email is an informal medium; however, you must refrain from
sending further email to a user after receiving a request to stop.
You may not alter the headers of email messages to disguise their
identity or to prevent users from responding to the messages. HostNexus.com
may disclose the usernames of accounts responsible for forged email
messages to system administrators or users requesting the information.
Violations of the HostNexus.com policies outlined herein can sometimes
result in massive numbers of email responses. If you receive so
much email that HostNexus.com resources are affected, HostNexus.com's
staff may shut down your mailbox.
System Security
You are prohibited from utilizing the Services to compromise the
security of system resources or accounts on servers at HostNexus.com
or at any other site. Use or distribution of tools designed for
compromising security or containing viruses or trojans is prohibited.
Examples of these tools include, but are not limited to, password
guessing programs, cracking tools or network probing tools.
If you are involved in violations of system security, HostNexus.com
reserves the right to release all usernames of users involved in
such violations to system administrators at other sites in order
to assist them in resolving security incidents. HostNexus.com will
also fully cooperate with law enforcement authorities in investigating
suspected lawbreakers.
System Resources
System abuse includes any use of HostNexus.com's resources that
disrupts the normal use of its servers or services for others. Examples
of system abuse include running excessive numbers of processes or
consuming excessive amounts of CPU time, memory or disk space.
Any usage of 10% or more of HostNexus.com's system resources is
an undue burden on HostNexus.com's system and is unacceptable. If
your usage ever exceeds 10% of system resources, your account may
be terminated immediately and without prior notice.
Further, running programs in the background on a HostNexus server
without HostNexus.com's prior written authorization, or running
chat rooms, Internet Relay Chat, IRC bots, mailing lists that send
more then 1,000 emails a day and the like are not acceptable uses
of HostNexus.com's servers.
This Terms of Service Agreement constitutes the entire Agreement between
you and HostNexus with respect to the Service.
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