Email Rejections

bramsey · 08-15-2007, 05:37 PM

Several of my clients are reporting emails from people to them are being rejected with the following message:

554 This server requires PTR for unauthenticated connections

This just started a day or so ago and the majority are yahoo accounts.

**RobbieLePommie** · 08-16-2007, 08:50 AM

Raise a support ticket on that. It looks like reverse DNS entries need ot be added for hte mail IP address.

bramsey · 08-16-2007, 11:48 AM

Hate to sound ignorant but I don't see an option to create a support ticket. haven't to do one in the past. Do you do it from the Plesk Control Panel?

**RobbieLePommie** · 08-17-2007, 03:18 AM

Just send e-mail to support@hostnexus or winsupport@hostnexus for windows. Simple and neat.

(Obviously it's hostnexus.com, but just doing my bit to help keep away spam, if that's possible)

bramsey · 08-17-2007, 08:58 AM

Thanks for the help.

**Mike** · 08-18-2007, 10:50 PM

Or better still, go here.

http://www.nexusportal.net/support/t...stem/index.php

mcsolas · 10-29-2007, 10:48 PM

Quote:

Originally Posted by bramsey

Several of my clients are reporting emails from people to them are being rejected with the following message:

554 This server requires PTR for unauthenticated connections

This just started a day or so ago and the majority are yahoo accounts.

I had the same issues. You can get pretty good feedback on your dns configuration at the site www.dnsreport.com