Hi Mark!
Yeah, I can see where someone just comming in here might develop the impression you have. It is unfortunate because it gives the new HostNexus user a
false impression. Let me give you the skinny.
1. In the beginning......when Hostnexus wasn't even a month old, we had a server configuration issue. Like all issues that end up biting you - we didn't realize it and kept defending ourselves. Our Data Center didn't realize it and kept telling us we didn't know what we were doing. All of this did create some sore feelings with a couple of people here, and unfortunately they to this day have never let us forget it by pointing it out or bad mouthing CGI and us all together whenever they seem to get the chance. We have publicly explained what happened and fell over ouselves apologizing to everyone, but.... You can find those discussions here in the Forums as we do not delete anything here - good or bad. Bottom line, after a long weekend without sleep, Laurence and myself solved the issue and CGI works as it should.
2. Having been a developer now for over 25 years, I can tell you that CGI scripts - whether written in Perl, C, TCL, Python, etc. - can sometimes be difficult. This comes from being a
cross platform solution. The developer has built his/her script for the server he/she is used to. But not all servers are created and configured equal. Only the simplest scripts will usually go in and run right away. It can be frustrating for the non-developer or a non-technical person to understand that, and sometimes out of frustration, will post a negative comment. So, being a good hosting company, we respond by going in and fixing whatever was the cause of thier problem. It is usually minor, bad path, corrupted script due to improper uploading, DOS characters thrown in because the user edited it in a Windows editor and did not save as DOS text, etc.
3. It should be noted that if we were like most hosting companies, we would simply refuse to assist our users with thier CGI issues (unless of course it was due to us). We don't like that approach.
4. To assist our users even more, we are making scripts available that are predesigned for our servers, so their is very little our users have to do to install them. They are "ready to run" as is. You will find them here in the forums, unless you are not a member, then you cannot see them. I am adding more to them all the time (3 comming tonight!).
Bottom line - CGI works fine. You should not be concerned about it, really. I would be shocked if none of our users, or even myself, ever had a problem with a CGI script...that just isn't natural. That then assumes that
anyone who creates a script, or any application for that matter, is perfect and knows everything. Man, then I am a lousy developer! he he he
We have many users here that have installed their own scripts without any problems. You don't see those in the forum's, and rightfully so. The forum's are a place for discussion on many topics, most of which are issues someone is having. So this is where you will see this sort of thing. However; to put it in perspective, we currently have almost 500 users - now how many are posting with CGI problems?
I hope this helps, and if I can be of further service, please don't hesitate to ask!
- Mike
Linear Mode
