Greetings, all. There may be a thread on how to do this, but I can't seem to dig it up. I would like to install Request Tracker on Aries. It's not in the default list of applications to install. What's the process for installing it? I installed a non-H/N-supplied application a few years ago. I seem to recall uploading it to a folder via FTP and then submitting a ticket.
Is this still the same process?
Here's a link to the app:
RT: Request Tracker - Best Practical
Thanks,
JP