"So what have we been doing?", you ask yourselves.
I'm sure you have noticed sporadic MySQL everywhere today, including this forum. We have done some experimenting with changing the server name from Hostnexus.com at the bequest of resellers who informed us that our name was too visible.
It wasn't easy but the operation was successful and we will be doing the same on Beta soon. We learned alot doing this and don't expect the same amount of errors next time.
In line with the secure access URL for Plesk, the server is now visible by reverse lookup as server1.control-access.com.
Thanks for your patience.