I sent the following to everyone on our client list as well:
Dear Valued Customer,
On Thursday April 19th and Friday April 20th at 2AM USA EST we will be performing network upgrades on our edge routers. The maintenance window for these upgrades is between 2AM and 4AM and anywhere from 10 to 30 minutes of downtime is expected. Your servers and services may experience latency during this time as well so we ask that you please refrain from opening any tickets during this time regarding any network speed issues you may be facing. We thank you for your attention to this matter and look forward to successful completion of these upgrades.
Sincerely,
- Mike Bowers
Vice President Sales and Marketing
HostNexus, Inc.
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Please do not reply to this message as replies are not monitored. Instead, please open a ticket with your support team. Management (Laurence and Mike) can be reached by emailing Sales.
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__________________ Mike Bowers Vice President Sales and Development HostNexus USA