Private Racks Installed - Move Schedule

[HN-Alex]

Hello,

The chkdsk is complete on drive D but we are facing problems with the C system partition and we decided to run another chkdsk on that drive also.

The C partition is a lot smaller in size so this shouldn't take very long.

Thank you.

[Barry_in_UK]

The total PHOTON outage of email is causing problems for my business.

Can you estimate when mail could be restored? A date/time relative to GMT would be appreciated as I live in United Kingdom.

Also, can you state if any emails sent to me during the outages will be recoverable, or if lost.

Barry

[HN-Alex]

Hello,

All the mails will be in the external mail server and they will be resent when the server is back online.

Unfortunately we do not have an ETA since the KVM unit is in maintenance at the DC and we cannot see the progress since the server was rebooted to check the C drive.

Thank you.

[HN-Alex]

Hello,

Photon is up and running with all services and no errors were present in the system log about the hard drive.

Thank you for your patience and understanding during this period of time.

[Mike]

I just emailed the following to our clients concerning Phase Two of the move:

Dear HostNexus Valued Clients,

We will be performing the second phase of the move to our private racks and routers this evening. This will start at 10 PM USA Eastern Standard time. Please allow for at least 30 minutes of downtime for your server. As with the first move, the technicians will also be installing second ethernet cards in each server for our new backup servers.

All updates concerning the move will be posted in the forums. The following servers will be moved this evening:

vega
epsilon.control-access16.com
ms2.mail-shield.com
aphrodite1
theta.control-access9.com
gamma.control-access12.com
beta.control-access7.com
ms1.mail-shield.com
delta.control-access14.com
eta.control-access3.com
zeta.control-access5.com
arcturus
hestia
pegasus
rigel
morpheus
metis
proteus
leto
apollo
deimos
sigma.control-access10.com
omikron.control-access8.com
cheiron
kappa.control-access2.com
corinth
auriga
capella
odysseus
dione
iris
adonis
mysql.ansearch
oceanus
sicyon
thebes

Again, thank you in advance for your cooperation as we furtrher our support and services!

Regards,

- Mike Bowers
Vice President Sales and Marketing
HostNexus USA


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Please do not reply to this message as replies are not monitored. Instead, please open a ticket with your support team. Management (Laurence and Mike) can be reached by emailing Sales.
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[wrench]

Would love a GMT time and date on this next move please!

[RobbieLePommie]

That's 3AM GST if my quick maths is right (so, about 3 hours ago?)

But Epsilon's been dead for over 30 minutes so I guess it's hapenning now.

[wrench]

Yep, been down for just over 45 minutes now...

[wrench]

Ok, Epsilon appears to be back online!

[erc]

Did all of the Phase One leftovers get moved as well?