Datacenter Outage

[Mike]

I sent this to everyone on our client mailing list and also posted in SERVER forum:

SERVCIE OUTAGE at DATACENTER
============================

A severe service outage occured at our New Jersey datacenter late this afternoon. All of our servers located there went down for ten minutes. I have been in contact with the owner of the center and have been told it was a "network storm" of some sort. Everything of ours is back online, as I said, was only down ten minutes. The center has called in technicians from one of thier major carriers to assist them in locating the cause.

Naturally this was something that HostNexus had no control over, but we do apologize for the inconvenience this caused anyone. I will also post this in the forums. Should I find out any more information, I will pass it on.

Regards,

- Mike Bowers
Vice President Sales and Marketing
HostNexus USA

[Collectonian]

I don't mean to be argumentative, but my sites were down for two hours, not 10 minutes. Was that from two seperate issues?

[Mike]

Yes. Also, a few of the servers did not come back online right away and had to be manually rebooted.

[j-z]

And I have a client claiming she lost a half a day's worth of email. No other clients are making this claim at this point. Could email have been lost during this outage?

[Mike]

No. Nothing was lost on the servers.