Big Changes Coming at HN...

[RobbieLePommie]

Originally Posted by andor

Before I was lured by a provider offering ridiculous amounts a space and traffic for a very low price. But support was slow, while reliability was low and if you have some special request? Forget about it. I was amazed how dramatically better HN was for just a sightlier higher price. That pays off *very* well for me.

That makes all the difference. I have two requests weird recently - "please copy files from adomain.com to domain.com as it's a lot quicker to do it on the server than me to download all and then ftp back up". Not only was it done quickly (thanks, James) but he'd adjusted the config file to actually make the domain display correctly! Probably took him 2-3 minutes (if that) to copy and adjust permissions - saved me hours. It's appreciated.

The second request was about virus scanning - received a full reply with all the options provided to me. I'm guessing others would just say "go away, too tricky"...

You can't beat it.

[cycon]

Originally Posted by andor

... That said... seriously guys... with hard drives costing less than 100 bucks for 500GB, what's the point in keeping the disk space so low? Give us some more space, if only for us to use as a marketing argument!

That's the point! No one of my client actually need 5Gb, 1Gb, 500Mb or even 50 Megs! But marketing reality says that people are buying most of all those 5Gb and larger accounts. Yes I may explain face-to-face to client that I'm selling reliable server, stability and support. But if i'm selling over internet - noone care to read about stability. Plus, this is not actually my server, and I cannot convince client that he's paying for small space but good service, as I can not really guaranty to my client that everything will be 100% fine - no downtime, no issues (which actually are sometimes on my Lepton server, yes they are got solved, and support is good at HN, but I know another company that gives away 24Gigs of space with same good support for less money than I'm paying for 2Gigs here, stable and powerful servers there, too bad that aren't offering windows hosting)

Please HN guys, help us, dinosours, survive
Again, in wery most cases large ammounts is just a marketing tool.
In my country almost all hosting companys give away even unlimited traffic!

[NexDog]

Okay, time I put all my focus on this. Stay tuned.