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We will always respond to any mail we receive
and we won't make you wait! Our response is measured in minutes
or hours, not days...
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Immediate Support
If you are in need of immediate assistance, the quickest
way to reach our Support Techs is by submitting a ticket through
the Support Desk.
Additionally, please browse the extensive Control
Panel Manual and the searchable FAQ
Knowledgebase as it is highly possible that your problem
has already been addressed. In any event, please do not hesitate
to email us directly via an address to the left.
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Contact Address
HostNexus
PO BOX 110, Kingsbury,
Melbourne, Victoria,
3083, Australia
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Telephone Numbers
HostNexus
(Australia) - Accounts/Billing only
+61-3-94626261
Above number is INTERNATIONAL FROM THE U.S.
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| Please note that our corporate office is operates from Australia only. HostNexus is an international company - registered in the US, UK and Australia. Our servers are located in the FortressITX Data Center in Clifton, New Jersey and we have support teams working around the clock from the US and Europe.
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| Live chat is manned around 10am - 4.30pm (US EST) Monday to Friday. There be will gaps in Live Chat support when techs get busy with phone, email and ticket support.
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